Last Friday I posted a question for everyone to give input on. I had received a package I had ordered off the big auction site, and discovered that it cost the seller more to ship it than I paid for the item and shipping combined. They are a new seller, so I presumed that they just didn't know what they were doing yet. I asked if I should offer to compensate the seller for the extra shipping costs. I appreciate all of your thoughts and input, but before I ever received a comment, I got into PayPal and sent the seller a payment to make up for the extra shipping charges, along with a message about what the payment was for. I felt that it was the right thing to do.
Now, if you were the seller, wouldn't you contact the buyer and acknowledge the extra payment in some way? Some simple statement of gratitude for their act of kindness (after all, I was in no way obligated to right their wrong) seems appropriate, does it not (you know, a quick email message)? Maybe my expectations of humanity are too large. After 5 days, I have heard nothing from the seller. I didn't expect anything over the weekend as it was a holiday weekend, but after 5 days, I'm sure that they know about receiving the payment.
Now I'm just irritated. I tried to do the right thing, but was completely ignored. I don't think that I will consider buying from this seller again, and most likely the next time that a seller makes a mistake like this, I'll just let them eat the extra cost.
So, was I expecting too much to think that I might get a simple "thank you" from the seller?
P.S. If you haven't entered my current giveaway, you may do so here.